Your Privacy Is Our Priority

ba997 ("we", "us", "our") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users ("you", "your"). This Privacy Policy document explains what information we collect when you use the ba997 website (https://ba997.cam), why we collect it, and how it is used and kept secure.

By registering on or continuing to use this platform, you are considered to have given your consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1 What Information We Collect

We collect various types of information to ensure a smooth and secure experience on the ba997 platform. This information is collected primarily from two sources:

1.1 Information You Provide

When you register or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — 21+ years required)
• Active email address
• Bangladeshi mobile number
• Residential address
• Payment account details (e.g., bKash, Nagad, Rocket, Upay number or bank account details)
• National ID card or passport details for identity verification
• Content of communications sent via live chat or email

1.2 Automatically Collected Information

Some information is collected automatically when you use our website:

• IP address and location-related information
• Browser type, version, and operating system
• Device type (desktop, mobile, tablet)
• Your browsing behavior and gaming activity on the platform
• Session duration and visit history
• Information obtained through cookies and similar tracking technologies

2 Purpose of Using Information

ba997 uses collected information for specific purposes. We never use your information unnecessarily. The main purposes for which we use information are:

• Account Management: Completing your registration process and keeping your account secure.
• Age and Identity Verification: Ensuring that services are provided only to individuals aged 21 or above.
• Transaction Processing: Processing deposits and withdrawals (minimum deposit ৳100, minimum withdrawal ৳800).
• Customer Support: Resolving your issues via 24/7 live chat and email.
• Fraud Prevention: Detecting and preventing illegal activities.
• Service Improvement: Analyzing user behavior to further improve the platform experience.
• Legal Compliance: Adhering to applicable laws and regulations.
• Relevant Communications: Sending important notifications related to your account or services.

3 Information Storage and Security

ba997 gives the highest priority to protecting your personal information. We use industry-standard security technologies.

3.1 Technical Security Measures

• All data transmissions are protected by SSL/TLS encryption.
• Sensitive information (passwords, payment details) is stored using advanced encryption methods.
• Regular security audits and vulnerability assessments are conducted.
• Two-Factor Authentication is available.
• Firewalls and intrusion detection systems are active.

3.2 Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet applicable legal obligations. Even after an account is closed, financial transaction records are retained for a specified period in accordance with regulatory requirements.

4 Sharing Information with Third Parties

ba997 does not sell your personal information or disclose it to third parties without authorization. However, in certain circumstances it may be necessary to share information with our trusted partners:

4.1 Authorized Information Sharing

• Payment Processors: Limited information is shared to facilitate bKash, Nagad, Rocket, Upay, and bank transfer transactions.
• Technology Providers: With technology partners necessary for operating the platform.
• Legal Authorities: Based on legal orders or valid government requests.
• Fraud Prevention Agencies: To prevent illegal activities.

4.2 Third-Party Obligations

All third parties with whom we share information are required to use that information only for the designated purpose and to comply with strict privacy standards. They may not pass this information on to any other party.

5 Cookies and Tracking Technology

The ba997 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: Indispensable for the core functionality of the platform. These cannot be disabled.
• Functional Cookies: Remember your preferences (such as language) and provide a personalized experience.
• Analytics Cookies: Help us understand how users interact with our site, which is used to improve the quality of our services.
• Security Cookies: Used to detect fraudulent activity and unauthorized access.

5.2 Cookie Controls

You can manage cookies by changing your browser settings. Please note, however, that disabling certain essential cookies may cause some platform features to not work properly.

6 Your Rights

As a registered user of ba997, you have certain important rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: If your information is inaccurate or incomplete, you may request that it be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: You may request that the processing of your information be limited for specific purposes.
• Right to Object: You may object to the processing of your information in certain ways.
• Right to Data Portability: You may request your information in a structured and commonly usable format.

To exercise these rights, please contact our support team. We will endeavor to respond to your request within 30 working days.

7 Protection of Minors

ba997 is a platform for adults. We provide services only to individuals aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor is using our platform, we will immediately close their account and delete the collected information. If you believe that a minor's information is held by us, please contact us.

8 International Data Transfer

ba997 primarily serves users in Bangladesh. However, due to our technology infrastructure, some information may be processed or stored on servers located outside Bangladesh.

Where information is transferred internationally, we ensure that appropriate data protection measures are in place in that country or region. All international data transfers are protected by SSL encryption.

9 Policy Changes

ba997 may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notification will be shown when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after changes are made will be considered as your consent to the updated policy. We therefore recommend reviewing this page regularly.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our privacy and security team is always ready to respond to your requests.

For emails requesting the exercise of your rights, please include "Privacy Request" in the subject line. We will process your request after verifying your identity.